Electronic Resource

Midwifery Student's Satisfaction Analysis of Laboratory Service with Importance-Performance Analysis (IPA) Method at Stik Siti Khadijah Palembang

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The laboratory is a place to apply theory, apply theoretical knowledge, and so on, equipped with
tools and facilities with adequate quantity and quality. Service quality/satisfaction is everything that focuses
on the efforts made to meet the needs and desires of users accompanied by accuracy in delivering them to
create balanced suitability with user expectations. This study aims to analyze the satisfaction of midwifery
students with laboratory services using the Importance-Performance Analysis (IPA) method at STIK Siti
Khadijah Palembang and as an evaluation material in maximizing the quality of the midwifery study
program. Simple random sampling technique, covering 80 students of midwifery students at levels 1, 2,
and 3 starting on August 9 to August 15, 2022. This study resulted in the quality of service received by
students not as expected, still incomplete hand washing facilities that can be used, lack of available toilets,
and places of worship in the laboratory besides the lack of internet facilities in this case internet access is
not yet available or not all lecturers/students can access the internet in the midwifery laboratory, it is hoped
that improvements can be made to the priority of attributes that are in quadrant 1.

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Informasi Detail

Judul Seri

JURNAL KEBIDANAN

No. Panggil

618.2 ROS m

Penerbit

Semarang : Prodi S1 Kebidanan Poltekkes Kemenkes Semarang., 2022

Deskripsi Fisik

7 p

Bahasa

Indonesia

ISBN/ISSN

2621-2870

Klasifikasi

618.2

Tipe Isi

text

Tipe Media

unmediated

Tipe Pembawa

-

Edisi

Volume 12 Nomor 2 (2022)

Subjek

kebidanan

Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

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