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Model Pelayanan Kesehatan ditinjau dari Aspek Kualitas, Manajemen dan Sumber Daya Kesehatan di RSUP dr. Kariadi Semarang 2018

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Current service providers must maintain quality, if customers do not want to be left behind. This
includes Health Services from the Aspects of Perception of Quality, Management and Human Resources
(HR) Health implemented at Dr. Hospital. Kariadi Semarang.The study was carried out using an
interpretive qualitative naturalistic type / approach. With concurrent transpormative strategies, namely
starategi uses a theoretical perspective to form a framework for research topics, data collection techniques
and expected results from research.The results showed that the perceptual aspects of service quality were
carried out in accordance with the SPO, local values, administration and regula- tion that were tailored to
the patient's needs, responsive by being asked 3T and 1D (ask: conditions, complaints and facilities and
prayers), and oriented to International Patient Safety Goal (IPSG) Case management (Interprofessional
collaboration), limited to multidisciplinary models with authority authority in the form of Doctor in
Charge of Services (DPJP) and Nurse Responsible Services (PPJP) and assisted by Associate Nurses (PA)
provided interdisciplinary means and integrated notes as a model of interaction between professionals
who are bound in teams. Next for the management of Human Resource management, (education, service
coordination, compliance, transition management, and utilization manage-ment), it has been implemented
as needed and is a comfortable place for a career.The three aspects of management's assessment, have
been implemented well, only in case management using a multidisciplinary model, and have not used an
international collaborative model, with limited interaction between professions in managing patients that
still need to be improved.

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Informasi Detail

Judul Seri

JURNAL KEBIDANAN

No. Panggil

618.2 NGA m

Penerbit

Semarang : Prodi S1 Kebidanan Poltekkes Kemenkes Semarang., 2019

Deskripsi Fisik

10 p

Bahasa

Indonesia

ISBN/ISSN

2621-2870

Klasifikasi

618.2

Tipe Isi

text

Tipe Media

unmediated

Tipe Pembawa

-

Edisi

April 19th, 2019

Subjek

kebidanan

Info Detail Spesifik

-

Pernyataan Tanggungjawab

-

Versi lain/terkait

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